Virtual 9-12 Eastern.  The biggest  issue for helpers is that most clients drop out of care and little content has been directed toward this significate issue... until now.  The most important predictive factors for clients staying in treatment is client varibles and relationship varibles.  Through this course service professionals will improve their understanding of clients and their communication with them which will impact drop-out rate and improved outcomes.  This course is designed to provide essential knowledge and build practical skills that apply to any mental health or substance use setting.  Participants will have opportunities to examine case studies,  practice Motivation Interviewering  OARS skills in break-out groups, activites and exercises.